Help & support

You’ve got questions. We’ve got answers. Wondering how to change your details, make a claim or simply just ask a question? You’re in the right place.

Popular questions

We’ve got a website full of them. And their answers, of course, which you can explore whenever you like!

View all FAQs

Watch to find out more on our commitment to accessibility

Watch to find out more on our commitment to accessibility

Need more support?

We all need extra help at times. Choose the option below that best describes your situation to find the support you need.

Alt

Your Account can do it all

Take the hassle out of insurance with Your Account – the one-stop destination for managing your cover.

See all your insurance documents
Control your payments
Make changes to your insurance 24/7
Exclusive customer offers
Manage new and existing claims
Renew your policy

Log in to Your Account

Still need help? Contact us

Chat to us
The fastest way to contact us is by live chat. Our team will be happy to help.
Chat to us
WhatsApp

Scan the QR code with your phone’s camera or click below to start messaging.
Message on WhatsApp
Give us a call
Prefer to call? Here’s our contact numbers and opening hours.
Contact numbers