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Get in touch

As much as we'd like to speak to you, there are some things you can do online...

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Give us a call

If we can't help you online then please don't hesitate to call us. We look forward to speaking to you shortly.

  • Make a change to your policy

    Make a change or ask us a question about your policy

    0843 208 4000
    • Monday-Friday: 8am - 8pm
    • Saturday: 9am - 5pm
    • Sunday: 10am - 2pm

  • Buy a policy

    Buy a policy over the phone

    0800 988 7702
    • Monday-Friday: 8am - 8pm
    • Saturday: 9am - 5pm
    • Sunday: 10am - 2pm

  • Renew your policy

    Need to renew or have a query about renewing? 

    0800 840 9616
    • Monday-Friday: 8am - 8pm
    • Saturday: 9am - 5pm
    • Sunday: 10am - 2pm

  • Got a question about your Direct Debit payments?

    Our Finance Team can help you with any DD queries or take an outstanding payment

    0843 208 4050
    • Monday-Friday: 9am - 5pm




  • Complaints

    We try our very best not to, but sometimes we get it wrong. If we've failed to meet your expectations, please tell us here so we can try and make amends.

    customerrelations@1stcentral.co.uk

  • Media enquiries

    Please contact our press office on

    020 3077 2000

Find us at:

First Central Insurance Management
Gemini House, Mill Green Business Estate, Mill Green Road, Haywards Heath, West Sussex, RH16 1XQ

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